R-Designs Store
R-Designs Store

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Privacy Policy

At R-Designs Enterprise, based in Lusaka, Zambia, we are committed to protecting the privacy of our customers who wear our trademark “I’m Rooted” apparel. This policy outlines how we handle your information across our local retail partners and our online e-commerce platform.

1. Information We Collect

To provide you with high-quality, affordable clothing, we collect the following:

  • Personal Identifiers: Name, shipping address, and contact details for order fulfillment.
  • Payment Information: Secure processing data for purchases made via our online platform.
  • Preference Data: Information on your style interests to better blend local cultural elements with global trends.

2. How We Use Your Information

We use your data to facilitate the growth and operation of R-Designs:

  • Order Processing: To manufacture and deliver your shirts, hoodies, and pants.
  • Customer Support: To provide a seamless experience for the Zambian diaspora and our global African consumer base.
  • Strategic Improvements: To analyze operational processes and meet the goals outlined in our business roadmap.

3. Sharing Your Data

We do not sell your personal information. We only share data with:

  • Logistics Partners: To ensure your apparel reaches you within Zambia or abroad.
  • E-commerce Service Providers: To maintain a secure and functional online shopping experience.

4. Your Rights

As a consumer of our “unapologetically authentic” brand, you have the right to access, correct, or request the deletion of your personal data at any time.